Get Your Questioned Answered Before The Move!
We run our business based on our values, our faith and the satisfaction of our customers. We were raised to treat others how you would like to be treated and we practice this principle every day we come to work.
![Donnie and Sheryl Stephens](https://cdn.prod.website-files.com/63c828de9ce08d3b54815e3d/63f33c55174d3ab76c5273bc_workers_5.jpg)
Our FAQ
See our most frequently asked questions or click the contact button below to get in touch!
ContactYes, we offer unpacking as an additional service.
We prioritize customer satisfaction and address any concerns promptly.
Our reputation, experience, and commitment to excellence set us apart.
Immediately contact our customer service.
For safety reasons, customers cannot ride in the truck.
Disconnect and clean them 24 hours before moving.
Our website has a box calculator tool for this.
Use original boxes or bubble wrap and sturdy boxes.
Yes, check our website for current promotions.
Plants, yes. Pets, no – they need special care.
Currently, we handle domestic moves only.
Contact our customer service for the claim process.
Yes, at a slightly higher rate.
Please provide a 48-hour notice for cancellations.
Typically, 2-4 movers, depending on the move's size.
We have a variety of trucks, from 16 ft to 26 ft.
We follow all recommended health guidelines.
Yes, check our website's "Packing Tips" section.
Feedback can be submitted through our website or customer service.
Certainly, references are available upon request.
Yes, we offer a 10% discount.
Yes, certain hazardous or illegal items.
Clear pathways and label boxes with their destination rooms.
We accept cash, credit cards, and bank transfers.
Yes, we provide a tracking number upon dispatch.
We have specialized teams for such items.
It depends on the size and distance of the move.
Yes, we do.
Yes, all our staff undergo training and background checks.
Absolutely, but we can also assist if needed.
A full-service move covers everything from packing to unloading.
We use padded trucks and secure packing techniques.
Ideally, 2-3 weeks in advance.
Yes, there's a minimum charge of 2 hours.
We have an insurance claim process for any damages.
Yes, with a 48-hour notice.
Visit our website or call our customer service for a free quote.
We serve the entire tri-state area.
Yes, we offer various insurance options for your belongings.
Costs are determined by distance, weight, and additional services.
Absolutely, you can hire us for any individual service.
Yes, we provide a range of packing materials upon request.
We use specialized packing materials and techniques for fragile items.
No, all fees are transparent and provided upfront.
We offer packing, loading, unloading, full-service moves, specialty moves, and cleaning services.
Our experienced team and streamlined processes ensure a swift move.
A professional moving and packing service dedicated to efficient and reliable relocations.